Financial Reporting
Overview
Financial reports help you understand your facility's performance, track revenue trends, and make informed business decisions. Stortech provides several built-in reports with key metrics.
Available Reports
Revenue Reports
Monthly Revenue Summary
Total rent collected
Additional fees and charges
Tax collections
Outstanding balances
Payment method breakdown
Revenue by Unit Type
Performance by unit size
Occupancy rates by type
Average rent per unit type
Seasonal trends
Year-over-Year Comparison
Monthly revenue growth
Occupancy rate changes
Customer count trends
Average revenue per customer
Payment Reports
Collection Analysis
On-time payment rates
Average days to payment
Late fee collections
Payment method preferences
Outstanding Balances
Current overdue amounts
Aging of receivables
Customers with outstanding balances
Collection success rates
Customer Reports
Customer Analytics
New customer acquisitions
Customer retention rates
Average rental duration
Move-out reasons analysis
Demographic Insights
Customer distribution by unit type
Geographic analysis
Payment behavior patterns
Seasonal booking trends
Accessing Reports
From Dashboard
Go to Reports or Analytics
Select report category
Choose specific report type
Set date range
Generate report
Report Customization
Date Ranges
Monthly, quarterly, annual views
Custom date selections
Comparison periods
Rolling averages
Data Filters
Specific unit types
Customer segments
Payment methods
Geographic areas
Key Financial Metrics
Revenue Metrics
Monthly Recurring Revenue (MRR)
Predictable monthly income
Tracks growth trends
Excludes one-time fees
Key business health indicator
Revenue Per Square Foot
Total revenue ÷ total facility square footage
Industry benchmark comparison
Efficiency measurement
Pricing optimization tool
Average Revenue Per User (ARPU)
Total revenue ÷ number of customers
Customer value measurement
Pricing strategy validation
Growth tracking metric
Occupancy Metrics
Occupancy Rate
Percentage of units currently rented
Target: 85-95% for healthy facilities
Seasonal tracking important
Price optimization indicator
Occupancy by Unit Type
Performance of different unit sizes
Identifies popular vs challenging units
Guides inventory planning
Pricing strategy input
Collection Metrics
Collection Rate
Percentage of invoices paid within terms
Target: 95%+ for excellent performance
Tracks payment process effectiveness
Identifies collection issues
Days Sales Outstanding (DSO)
Average days between invoice and payment
Lower is better
Tracks collection efficiency
Cash flow impact indicator
Using Reports for Decision Making
Pricing Decisions
When to Increase Rates
Occupancy consistently above 90%
Market rates support increases
Unit type performing well
Strong demand indicators
When to Offer Promotions
Occupancy below target levels
Specific unit types struggling
Seasonal demand patterns
Competitive pressure
Operational Decisions
Inventory Management
Which unit types to add
Underperforming unit analysis
Expansion planning
Mix optimization
Customer Service Focus
Payment issue patterns
Customer retention opportunities
Service improvement areas
Communication effectiveness
Marketing Strategy
Customer Acquisition
Most effective marketing channels
Customer acquisition costs
Seasonal booking patterns
Target customer analysis
Retention Strategies
Customer behavior analysis
Churn prediction
Loyalty program opportunities
Service enhancement areas
Creating Custom Reports
Export Options
Data Export Formats
Excel/CSV for analysis
PDF for presentations
Summary reports for quick review
Detailed data for deep analysis
Analysis Tips
Trend Analysis
Look for patterns over time
Compare seasonal variations
Identify growth opportunities
Spot potential problems early
Comparative Analysis
Benchmark against industry standards
Compare unit type performance
Analyze customer segments
Track improvement initiatives
Financial Planning
Budget Preparation
Revenue Forecasting
Historical trend analysis
Occupancy projections
Rate increase planning
Seasonal adjustments
Expense Planning
Operational cost trends
Maintenance scheduling
Marketing budget allocation
Staff planning
Cash Flow Management
Predictable Income
Monthly recurring revenue
Payment timing patterns
Seasonal fluctuations
Collection efficiency
Working Capital
Outstanding balance management
Payment term optimization
Collection process improvement
Emergency fund planning
Tax Preparation
Tax Data Organization
Sales Tax Collections
GST/HST collected
Provincial tax amounts
Remittance schedules
Audit trail maintenance
Revenue Documentation
Monthly revenue summaries
Payment method breakdowns
Refund and adjustment tracking
Customer payment records
Year-End Reporting
Annual Summaries
Total revenue by category
Tax collection summaries
Customer count analysis
Growth metrics
Compliance and Auditing
Record Keeping
Financial Records
Transaction logs
Payment records
Invoice histories
Adjustment documentation
Audit Preparation
Organized financial data
Supporting documentation
Process documentation
System backup records
Internal Controls
Monthly Reconciliation
Stortech vs bank records
Payment processor statements
Outstanding balance verification
Revenue recognition accuracy
Performance Benchmarks
Industry Standards
Occupancy Rates
Excellent: 90-95%
Good: 85-90%
Needs improvement: <85%
Collection Rates
Excellent: 95%+
Good: 90-95%
Needs improvement: <90%
Revenue per Square Foot
Varies by market
Track against local competitors
Monitor improvement trends
Set realistic targets
Report Automation
Scheduled Reports
Daily Reports
Occupancy snapshots
Payment collections
New bookings
Outstanding balance alerts
Weekly Summaries
Revenue trends
Collection status
Customer activity
Performance indicators
Monthly Analysis
Comprehensive financial review
Goal progress tracking
Trend analysis
Action item identification
Best Practices
Regular Review Schedule
Daily Monitoring
Cash collections
New bookings
Payment failures
Customer inquiries
Weekly Analysis
Revenue trends
Occupancy changes
Collection issues
Marketing performance
Monthly Deep Dive
Comprehensive review
Strategic planning
Goal assessment
Corrective actions
Data Quality
Accuracy Verification
Regular reconciliation
Error checking
Data validation
Process improvement
Consistency Maintenance
Standardized procedures
Regular training
Quality controls
Documentation updates
Common Issues
Data Discrepancies
Troubleshooting Steps
Check date ranges and filters
Verify payment processor sync
Review manual adjustments
Contact support if needed
Report Performance
Optimization Tips
Use appropriate date ranges
Apply relevant filters
Schedule large reports off-peak
Export data for complex analysis
Quick Reference
Essential Monthly Reports
[ ] Revenue summary
[ ] Occupancy analysis
[ ] Collection report
[ ] Outstanding balances
[ ] Customer metrics
Key Performance Indicators
Occupancy Rate: Target 85-95%
Collection Rate: Target 95%+
Revenue Growth: Track month-over-month
Customer Retention: Monitor trends
Next Steps
With strong financial reporting in place, explore our Help & Support resources for ongoing assistance.
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