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Welcome to the Stortech Help Center

Collections

Tenants and rentals

Manage contacts, rentals, migrations, move-outs, and unit changes.

24 articles

Billing and payments

Invoices, payment methods, pre-authorized debit (ACSS/PAD), late fees, taxes, promotions, and deposits.

34 articles

Units and pricing

Configure units, unit types, and the facility map.

6 articles

Daily operations

Dashboard and daily tasks.

5 articles

Communications

Transactional email templates sent to customers.

7 articles

Facility settings

General settings, branding, team and roles, lease template.

10 articles

Storefront and customer portal

Public storefront, online sign-up, customer portal, and waiting list.

6 articles

Troubleshooting

Diagnose common issues: payment refused, customer portal sign-in.

2 articles