Overview
Adding your facility to Stortech is quick and straightforward. This creates your business profile that customers will see when booking units.
What You'll Need
Facility name and address
Contact phone number
Business email address
Operating hours
Step-by-Step Guide
Step 1: Navigate to Facilities
Log in to your Stortech account
Go to Facilities from the main dashboard
Click "Create New Facility"
Step 2: Enter Basic Information
Facility Name
Enter your business name as customers should see it
This appears on invoices and customer communications
Contact Details
Business phone number (customers will call this)
Primary email address (for customer inquiries)
Step 3: Add Your Address
Using Address Autocomplete
Start typing your facility address
Select the correct address from the dropdown
The system automatically fills city, province, and postal code
Important: Make sure the address is accurate - customers use this for navigation.
Step 4: Set Operating Hours
Configure when customers can reach you:
Office hours (when staff is available)
Access hours (when customers can access units)
Preferred language (English or French)
Step 5: Save Your Facility
Review all information for accuracy
Click "Create Facility"
You'll be redirected to your facility dashboard
After Creating Your Facility
Once your facility is created, you'll see it in your facilities list. The next critical step is tax configuration.
Important: Configure taxes BEFORE creating any units to avoid billing issues.
Common Issues
Can't find address in dropdown
Check your internet connection
Verify the address exists in Google Maps
Try entering it differently (street number first)
Missing "Create Facility" button
Ensure you're logged in as an account owner
Check that Stripe Connect setup is initiated
Contact support if you need permission changes
Next Steps
Continue with Tax Configuration Basics - this must be done before creating units.
Need help?
Contact support at [email protected] or use our live chat.