Overview
Stortech allows you to manage multiple storage facilities from a single account. Whether you have two locations or twenty, you can easily switch between facilities and maintain separate settings for each.
Accessing Your Sites
My Sites Dashboard
Click the Stortech logo in the top-left corner (from any facility)
2. Or click "Sites" in the sidebar or bottom navigation
3. You'll see the "Mes sites" (My Sites) dashboard
What You'll See
The My Sites dashboard displays:
• Facility cards for each of your locations
• Facility image (if uploaded)
• Facility name
• Location (City, Province/State)
• "Gérer ce site" (Manage this site) button
Adding a New Facility
Step 1: Navigate to Add Site
From the My Sites dashboard, click "Ajouter un site" (Add a site)
2. The facility creation form will appear
Step 2: Upload Facility Image (Optional)
Click "Charger une image" (Upload image)
2. Select a photo of your facility
3. Supported formats: JPG, PNG, GIF
4. Maximum size: 5 MB
Tip: Use an exterior photo of your building for easy identification.
Step 3: Enter Facility Details
Required fields:
• Nom de l'établissement - Facility name (e.g., "Entreposage Montréal Nord")
• Numéro de téléphone - Phone number
• Courriel - Contact email
• Adresse (rue) - Street address
• Pays - Country (Canada or États-Unis)
• Ville - City
• État/Province - State or Province
• Code postal - Postal/ZIP code
Step 4: Create Facility
Review all information
2. Click "Créer" (Create)
3. You'll be taken to the new facility's dashboard
After Creation
Once created, you'll need to:
Add unit types - Define your unit sizes
2. Add units - Create individual storage units
3. Configure settings - Set up taxes, late fees, etc.
4. Set up your map - Create the visual layout (optional)
Switching Between Facilities
Method 1: Logo Click
Click the Stortech logo in the top-left corner
2. Select the facility you want to manage
Method 2: Sites Navigation
Click "Sites" in the sidebar or bottom navigation
2. Click "Gérer ce site" on the facility card
Method 3: Direct URL
Each facility has a unique URL. You can bookmark frequently accessed facilities.
Each Facility is Independent
Understanding what applies to each facility:
Facility-Level Settings (Per Location):
• Unit types and units
• Bookings and customers
• Invoices and payments
• Taxes configuration
• Late fees settings
• Billing cycle
• Facility map
• Promotions
• Waiting list
Account-Level Settings (All Locations):
• Storefront branding (logo, colors, content)
• User account settings
• Stripe Connect account
• Company-wide settings
Common Questions
Q: Is there a limit to how many facilities I can add?
A: Contact support for information about facility limits on your plan.
Q: Can I copy settings from one facility to another?
A: Currently, each facility must be configured individually. This ensures accuracy for location-specific settings like taxes.
Q: Do customers see all my facilities?
A: Your storefront shows all active facilities. Customers can browse and compare locations.
Q: Can I have different team members manage different facilities?
A: Contact support for information about user permissions and multi-facility access.
Q: How do I delete a facility?
A: Contact support to discuss facility removal. This is typically only done for test facilities.
Q: Can I transfer a customer from one facility to another?
A: Customers would need to end their booking at one facility and create a new one at another. Contact support for assistance with transfers.
Need Help?
If you have questions about managing multiple facilities:
• Click the "Support" button in the sidebar
• Email: [email protected]