Overview
Unit types are categories that group your storage units by size, features, and pricing. For example, "5x5 Climate Controlled" or "10x10 Drive-Up" are unit types. Before you can add individual units, you must first create at least one unit type.
What is a Unit Type?
A unit type defines:
• Size - Dimensions (e.g., 5' x 5', 10' x 10')
• Features - Climate control, drive-up access, indoor/outdoor, floor number
• Pricing - Monthly rental rate
• Pricing Method - Fixed rate or variable by unit
• Description - Details shown to customers
• Image - Visual representation on your storefront
Think of it this way:
• Unit Type = The category (e.g., "10x10 Indoor")
• Units = The actual storage spaces (e.g., Unit 101, Unit 102, Unit 103)
Prerequisites
• Facility already created
• Pricing information for different unit sizes
Steps to Add a Unit Type
Step 1: Navigate to Units Page
From your facility dashboard, click "Units" in the left sidebar (under Operations)
2. You'll see the "Unit Types" section on the left side of the page
Step 2: Click Add Unit Type
Click the "Add" button (with plus icon) in the top-right of the Unit Types section
2. You'll be taken to the "Add Unit Type" form
Step 3: Fill in Unit Type Information
Basic Information:
• Unit Type Name (Required) - Format: [Size] ([Features])
Examples: "5' x 5' (Climate Controlled)", "10' x 10' (Drive-Up)"
• Size Category (Required) - Select from: Small, Medium, Large, Extra Large
• Floor (Optional) - Specify which floor: Ground, 1st Floor, 2nd Floor, etc.
Pricing:
• Monthly Rate (Required) - Enter the monthly rental price (e.g., $85.00)
• Pricing Method - Fixed Rate or Variable Rate
Description:
• Write a brief customer-facing description highlighting key features
• Keep it under 200 characters
Images:
• Upload a photo showing this type of unit (recommended)
• Supported formats: JPG, PNG (Max 5MB)
Step 4: Save Unit Type
Review all information
2. Click "Create" to save
3. You'll return to the Units page with your new unit type listed
After Creating a Unit Type
Once your unit type is created, you can:
Add Units - Create individual units of this type
2. Configure Late Fees - Set up late payment policies
3. Create Promotions - Offer discounts on this unit type
Managing Existing Unit Types
• View Unit Type Details - Click on any unit type card in the left panel
• Edit Unit Type - Select the unit type, click the edit icon, update information, and save
• View Occupancy - Each unit type card shows availability, occupancy count, and occupancy rate percentage
Common Unit Type Examples
Small Storage (5x5 - 5x10):
• "5' x 5' (Climate Controlled)"
• "5' x 10' (Indoor - 1st Floor)"
Medium Storage (10x10 - 10x15):
• "10' x 10' (Climate Controlled)"
• "10' x 10' (Drive-Up Access)"
Large Storage (10x20 - 10x30):
• "10' x 20' (Drive-Up)"
• "10' x 30' (Outdoor)"
Specialty Units:
• "RV Parking (Outdoor)"
• "Wine Storage (Climate Controlled)"
Tips & Best Practices
Naming Conventions:
• Be consistent across all unit types
• Include dimensions - Customers search by size
• Mention key features - Climate control, drive-up, floor number
• Avoid abbreviations - Use "Climate Controlled" not "CC"
Pricing Strategy:
• Research competitor pricing in your area
• Price based on size, floor level, features, and access type
Common Questions
Q: Can I change the price after creating a unit type?
A: Yes, but it only affects new bookings. Existing subscriptions keep their original rate.
Q: What if I have units of the same size but different prices?
A: Create multiple unit types: "10x10 (Ground Floor)" and "10x10 (2nd Floor)" with different pricing.
Q: Should I create separate types for climate-controlled units?
A: Yes! Customers specifically search for climate control. Make it clear in the unit type name.
Q: How many unit types can I create?
A: No limit. Create as many as you need to accurately represent your inventory.
Need Help?
If you have questions about unit types:
• Click the "Support" button in the sidebar
• Email: [email protected]