Tenants and rentals
Manage contacts, rentals, migrations, move-outs, and unit changes.
By Etienne1 author7 articles
Change unit (swap or transfer)When a customer wants to move into another unit without creating a new booking, you change their unit from their record. Stortech distinguishes two scenarios: swap (move to another unit…
ContactsThe [Contacts](https://app.stortech.io/platform/facilities/contacts) page lists all your leads and customers for the active facility. It's where you search for a customer, create a contact...
Payment labels and conversion to autopayOn the rentals list and on each record, you see labels like Auto, Manual, Card, or Cash. These labels describe how Stripe is set up to bill this rental, not…
Unit inspectionInspection is the required step between a scheduled move-out and the actual release of a unit. It lets you confirm the physical state of the unit after a customer leaves:…
RentalsThe [Rentals](https://app.stortech.io/platform/facilities/bookings) page lists every booking at your facility: upcoming, active, ending soon, completed. It's where you browse and filter rentals,...
Migrate an existing tenantThe migration tool is designed to import into Stortech tenants you already have elsewhere: another software, paper leases, an Excel file. Unlike a standard rental, no deposit is asked, no…
Schedule a move-outWhen a customer leaves, you schedule the end of their rental from their record. The move-out breaks down into two different dates: the physical move-out date (when access to the…