Billing and payments
Invoices, payment methods, pre-authorized debit (ACSS/PAD), late fees, taxes, promotions, and deposits.
By Etienne1 author10 articles
InvoicesThe Invoices page lists all invoices for your facility: monthly rent, admin fees, deposits, late fees, manual invoices. This is the place to view and filter invoices by status, open…
Manual invoicesA manual invoice is an invoice you create on demand, outside the regular subscription cycle of a rental. It's the tool for billing a one-off service like a lock cut,…
Late feesLate fees are the charges automatically added to your facility's unpaid invoices, based on a policy you configure. This article explains how to set up the policy, when the warning…
Fees & Charges (admin fees and protection plans)The [Fees & Charges](https://app.stortech.io/platform/facilities/fees) page is where you configure all the one-off or recurring fees your facility bills on top of rent: admin fees, monthly...
Payment methods and autopayThis article explains how Stortech handles the default payment method for a customer, what autopay actually triggers, how to add or change a card or pre-authorized debit, and how to…
Protection plansProtection plans offer your customers coverage against theft or damage to stored goods, in exchange for a monthly premium added to their rent. You configure plans on the same page…
Pre-authorized debit (ACSS / PAD)Pre-authorized debit (PAD in Canada, ACSS in Stripe) is a Canadian pre-authorized bank debit payment method. It's cheaper than card (lower Stripe fees), but slower: verifying the bank account and...
PromotionsConfigure promo codes your customers can apply at checkout, or that you apply yourself to a rental, to discount rent for a defined period. Three duration types are possible: one-time,…
Deposit settlementWhen a customer moves out of their unit and the inspection is done, you decide what to do with their security deposit: refund in full, refund partially (withholding part of…
TaxesConfigure the taxes your facility automatically applies to rent invoices, fees, and manual invoices: GST and QST in Quebec, GST, HST, or PST elsewhere in Canada. The taxes you set…