The Units page lists every storage unit at your facility. It's where you check who occupies which unit, see how many units of a given type are available, add new units to your inventory, or adjust a unit's status.

Viewing units is available to all roles. Adding, editing, and changing status requires the Owner or Manager role. If the Add units button is missing, ask an Owner on your team.

Step 1.
From the left menu, click Units.

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Step 2.
The list shows every unit, its number, type, status, usage (Storage or Parking), and the current tenant if there is one.

Step 1.
Click the Search a unit, tenant, or type... field at the top of the list.

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Step 2.
Type a unit number (for example 207), the current tenant's name, a unit type (for example 5x10), or Storage/Parking to filter by usage. The list filters automatically as you type.

To combine several criteria (for example, all available 5x10 units):

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Step 1.
Click the Filters button above the list.

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Step 2.
Select the criteria you want (status, type, floor, etc.).

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Step 3.
Close the panel to apply the filters. The list updates.

Step 1.
Click Add units at the top right.

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Step 2.
Follow the wizard to create one or several units at once.

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Step 3.
Each unit must be linked to an existing unit type.

If you want to create a new unit type (different from an individual unit), see Unit types.

Adding a unit updates the Units page, the facility Map (if the unit is placed on the plan), the availability shown in the public storefront, and the dashboard's Occupancy rate. No email is sent when creating an empty unit. Units only appear in the storefront if their unit type is marked publicly visible and has an active price.

I added a unit, but it isn't showing up in the public storefront.

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What to check: is the associated unit type marked publicly visible and does it have an active price?

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What to do: edit the unit type to make it visible and assign it a price. See Unit types.

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The tenant shown on the unit isn't the right one.

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What to check: open the record of the booking linked to the unit to verify the actual customer.

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What to do: if the unit is marked occupied with no active booking, contact support for reconciliation.

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A unit doesn't appear on the facility Map.

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What to check: has it been placed in the map editor?

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What to do: go to the Map page, switch to Editor mode, and drag the unit onto the plan. See Facility map.

How do I know who occupies a unit? Look up the unit number in the search bar at the top of the list. The record shows the current tenant and the linked booking.

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How do I know how many 5x10 units are available? Type 5x10 in the search bar, or use the Filters button to combine type and status.

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How do I add new units to my facility? Click Add units at the top right and follow the wizard. Each unit must be linked to an existing unit type.

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Why doesn't an added unit appear in the public storefront? Check its unit type: it must be marked publicly visible and have an active price.

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How do I know if a unit is for storage or parking? The Usage column shows it for each unit. You can also type either word in the search.