The Units page lists every storage unit at your facility. It's where you check who occupies which unit, see how many units of a given type are available, add new units to the inventory, or adjust a unit's status (available, occupied, in maintenance).

Common questions

How do I find out who occupies a unit? Look up the unit number in the search bar at the top of the list. The record shows the current tenant and the linked booking.
How do I see how many 5x10 units are available? Type 5x10 in the search bar, or use the Filters button to combine type and status.
How do I add new units to my facility? Click Add units at the top right and follow the wizard. Each unit must be linked to an existing unit type.
Why doesn't an added unit appear in the public storefront? Check its unit type: it must be marked publicly visible and have an active price.

Who this article is for

Viewing units is available to all roles. Adding, editing, and changing the status requires the Owner or Manager role. If the Add units button is missing, ask an Owner on your team.

View the units list

To see every unit in your facility:

From the left menu, click Units.
The list shows every unit, its number, type, status, and current tenant if any.

Search for a unit

To find a specific unit or filter the list:

Click in the Search a unit, tenant, or type... field at the top of the list.
Type:
- a unit number (for example 207); - the current tenant's name; - a unit type (for example 5x10).
The list filters automatically as you type.

Filter the list

To combine multiple criteria (for example, all available 5x10 units):

Click the Filters button above the list.
Pick the desired criteria (status, type, floor, etc.).
Close the panel to apply the filters. The list updates.

Add new units

To expand your facility's unit inventory:

Click Add units at the top right.
Follow the wizard to create one or more units at once.
Each unit must be linked to an existing unit type.

If you want to create a new unit type (different from an individual unit), see the Unit types article.

What happens automatically

Adding a unit updates the Units page, the facility Map (if the unit is placed on the plan), the availability shown in the public storefront, and the Occupancy rate on the dashboard.
No email is sent on the creation of an empty unit.
Units only appear in the storefront if their unit type is marked publicly visible and has an active price.

Important statuses and fields

Item	Meaning
Add units	Creates one or more individual units. Each unit is linked to a unit type.
Filters	Narrows the list by status, type, floor, etc.
Search a unit, tenant, or type...	Searches across the unit number, current tenant, and type.

Common issues

Situation	What to check	What to do
I added a unit, but it doesn't appear in the public storefront. Why?	Is the linked unit type marked publicly visible and does it have an active price?	Edit the unit type to make it visible and assign a price. See the Unit types article.
The tenant shown on the unit isn't the right one. What now?	Open the booking record linked to the unit to verify the real customer.	If the unit is marked occupied without an active booking, contact support for reconciliation.
A unit doesn't appear on the facility Map. Why?	Has it been placed in the map editor?	Go to the Map page, switch to Editor mode, and drag the unit onto the plan. See the Facility map article.